About Our Name

The black tortoise is one of the four symbols of the Chinese constellations often referred to as the Black Warrior of the North. In ancient China the black tortoise was used as a symbol for longevity. Our unique blend of contact center outsourcing and optimization services was conceived for the same purpose – longevity.


  • Longevity of relationships between our clients and their customers.
  • Longevity of our relationships with clients excited to work with a partner focused on delivering long term improvements and day-to-day excellence in customer experiences.
  • Longevity of employee relationships in an environment ideally suited to growth and unique career paths between operations and optimization-focused roles.

Black Turtle Services