Proven Operational Best Practices
Focused on Multi-channel Optimization
Performance-based Talent Management
Commitment to Quality and Results
Contact Center Services
Black Turtle Services, LLC is an established woman-owned small business with wide-ranging experience in contact center operations. We pledge a seamless transition from your current operations, achievement of KPI within 30 days, continuous improvement in productivity, and a high-quality customer experience.
We help our clients deliver better citizen and stakeholder interaction channels by increasing first call resolution, seamlessly driving interactions to the right channel for the individual and the enterprise, and removing obstacles that have a negative impact on customer experience. Read More
Join our rapidly growing team! We are hiring all levels of contact center staff from Directors to Agents. There is no selling and we offer competitive pay, paid benefits, extensive professional training, and a focus on creating professional growth opportunities at all levels. Apply here!